AI Expert Call: Future of Agentic Commerce w/ Jacqueline Karlin, former AMZN, META, PYPL, EXPE
What: New Street's US Internet analyst, Dan Salmon, will be hosting an expert call with Jacqueline Karlin (former META, AMZN, PYPL, EXPE) to discuss the rapidly evolving landscape for agentic commerce.
Speaker Bio: Jacqueline Karlin is a seasoned AI and commerce strategist with a record of designing and scaling transformative products at the world’s leading tech companies. As Sr. Director of AI Products at PayPal, she led the company’s entry into the emerging agentic commerce ecosystem—spearheading strategic R&D with major LLM platforms and creating the framework for PayPal to be seamlessly invoked by agents. Prior to PayPal, Jacqueline held strategic roles at Meta/WhatsApp, Expedia and Amazon, where she drove conversational commerce initiatives and scaled platforms that bridged AI technologies with real consumer value at a global scale. She also holds an MBA from MIT.
Why: The call will be a great opportunity to learn more about:
Agentic shopping in chatbots: ChatGPT, Gemini, Meta AI, Copilot, Snap's My AI, etc.
Agentic shopping in eCommerce: Amazon's Rufus, Walmart's Sparky, etc.
Agentic shopping in Search: AI Overviews and AI Mode
How agentic commerce could disrupt retail media advertising business like Amazon Sponsored Products
How agentic commerce could disrupt shopping discovery and research like PINS and RDDT?
How agentic shopping could disrupt payment and software services from SHOP, PYPL, etc.
How agentic shopping could disrupt online travel services like BKNG, ABNB and EXPE
